Our department provides the following services for your convenience:
Furniture Setup and Removal
Buildings & Locations
CCD Facilities Management services three main campuses: Auraria Campus in partnership with Auraria Higher Education (AHEC), Lowry Campus in partnership with CCCS, and Machining & Welding at CCD's North Campus.
CCD Auraria Campus | P.O. Box 173363 | Denver, CO 80217-3363
Cherry Creek Building | 1111 West Colfax Avenue
Confluence Building | 800 Curtis Street
Clear Creek | 1030 Street Francis Way
Boulder Creek | 950 10th Street | Bear Creek
CCD Lowry | Center for Health Sciences | 1070 Alton Way, Building 849 | Denver, CO 80230
Dental Hygiene Program | Lowry Campus | 1062 Akron Way, Building 753 | Denver, CO 80230
CCD North | 6221 Downing Street | Denver, CO 80216
Submit a Work Order Request
Work requests for any CCD facilities located on the Auraria Campus can be submitted through AHEC’s work order system. This system offers convenience for faculty and staff along with the ability to track requests for maintenance, repairs, or other assistance from CCD’s or AHEC’s Facility Services department. You may also submit your request by telephone, in writing, via email, and in person. Some requests that cannot be accepted through the Internet include:
- Requests for auxiliary design & construction projects. A project agreement must be developed and signed before work can proceed.
- Any charge back work must have a signature and cost account number.
- Requests for keys. A “Door Key Request Form” must be submitted, with proper approvals, before any key can be issued.
For situations requiring immediate response, please contact the AHEC Customer Service Desk, 303.556.3260, during normal hours: Monday - Friday: 7:30 a.m. – 4:30 p.m. or during after hours contact Auraria Police Dispatch, 303.556.5000.
How to Submit a Work Request
You may submit a work request online, check on the status of a request, access basic reports, or link to various other facility web pages. Submit your work request using only Internet Explorer. Once you are in the maintenance management system:
- Click on “Log a Request” to start the submittal process.
- Select a campus (choose “Auraria Higher Education Center”).
- Choose a building (use the drop down menu to select your building).
- For non-building related requests, select “Not Applicable” and describe the location, as well as possible in the request description.
- Click “Next.”
- Complete the work request form as completely as possible.
- Click “Submit.”
Your work request will then be assigned a number, which will be provided to you on the final screen. An email message will be sent acknowledging your request.
Tracking Your Request
Once the request is received, it is placed in a log that is checked throughout the workday by AHEC customer support staff. Because of the new construction and remodeling, all work requests will be routed through CCD’s Facilities Director for approval. Once approved, it will be turned into a work order and assigned to the appropriate shop. You will be sent an email indicating that it has been accepted and notifying you of the work order number assigned to it.
If the request is rejected, you will be notified of this by email and provided with the reason that it cannot be accepted. Some reasons that a request might not be accepted are:
- Location or description of work is not specific enough to proceed.
- Written approval is necessary before the work can be done.
- The request is a duplicate of one already received.
- AHEC Facilities Services does not do the type of work requested.
- Rejected by CCD’s Facilities Director: A rejected request may be resubmitted with additional information and turned into a new request.
After your work request is submitted you may check the status at any time in using the reference number provided on the final page of the request. This is accomplished by selecting the “Request Log Query” box on the maintenance management system web page and inputting the request number and clicking on the submit box.
When your work request is accepted and turned into a work order, you may track it a couple of ways from the same web page. If you know the work order number, you may select the “Work Order Query” box and input the number. If you do not know the work order number, you may use the “Open Work’” or “Completed Work” links to search by building. Once you have selected a building from the drop-down menu and clicked "next," a list of all either open or closed work orders for that building will be provided. You can then get detailed information on any work order on the list simply by double clicking on it.
If you experience any problems using this system or have any questions about it, feel free to contact the Facilities Director at 303.352.3053 or one of AHEC's customer support staff at 303.556.3260.
Maintenance concerns on the Lowry Campus are managed by CCCS. If you have a work request contact the flowing staff and they will log your request with CCCS.
Center for Health Sciences
Teri Higgins, Office Manager, 303.365.8301
Traci Snyder, Unit Administrator, 303.365.8303
CCD North Machining & Welding
Gilbert Rodarte, Structural Trades II, 303.289.2243