Extenuating Circumstance Appeals

Frequently Asked Questions

This form may be used to withdraw from a class due to an extenuating circumstance. An extenuating circumstance is defined as a verifiable case of an accident or other extraordinary situation that you experienced which made your ability to successfully withdraw from the course by the deadline and/or made the successful completion of the course impossible. This request must be done within one calendar year of the semester you are requesting the appeal for.

You can use this form to withdraw from a class when you are a member of an active or reserve United States military service component and you receive orders compelling a withdrawal from courses. Upon verification of such orders, a “WX” withdrawal symbol will be assigned. This request must be done within one calendar year of the semester you are requesting the appeal for.

You are eligible to submit an Extenuating Circumstance Appeal for review if:

  • You experienced an extenuating circumstance which prevented you from withdrawing from a course by the college deadline or if your extenuating circumstances prevented you from successfully completing the course after the withdraw deadline.
  • You have not already been approved for an Extenuating Circumstance Appeal in the past.
  • You have official documents that explain your extenuating circumstance, like your doctor’s note due to your hospitalization, military orders, death of an immediate family member, unexpected disasters, etc. These should be on official letterhead.

The extenuating circumstance appeal can grant:

Administrative Withdrawal (WX)

  • You can request a WX grade if the extenuating circumstance prevented you from dropping or withdrawing from a course by the college deadlines or successfully completing the course after the withdraw deadline.
  • A WX grade can only be approved for course(s) in which you received an ‘F’ grade.
  • Academic Credit is not  awarded for a WX grade, and the course will count in attempted hours.
  • WX grades may have an impact on financial aid satisfactory academic progress.  

Past Due Balance Forgiveness

  • Past due balance forgiveness can be requested if you experienced an extenuating circumstance which prevented your ability to fulfill your contracted payment agreement, signed at the time you registered for your classes.
  • Past due balance forgiveness, if granted, is institutional funding applied to your account in order to pay down a portion your existing tuition bill.
  • Students remain responsible for paying any portion of the bill that is not forgiven.
  • If your student bill accrued late fees or was sent to collection, CCD will not cover collection or late fees. 
  • No, the ECA process is completely separate from financial aid eligibility.
  • Your eligibility for financial aid depends on your Satisfactory Academic Progress (SAP) status. If you are ineligible for financial aid, you need to complete a SAP appeal.
  • If you have additional questions about the SAP appeal, contact Financial Aid at 303-556-5503 or FinancialAid@ccd.edu.

For questions regarding your Past Due Bill, contact:
Cashier’s Office at 303-556-2075, BusinessOffice@ccd.edu

For questions regarding your SAP status & financial aid, contact:
Financial Aid, 303-556-5503, FinancialAid@ccd.edu

For questions regarding support & resources, contact:
CCD Care Team, 303-352-3205

For general questions regarding the ECA process, contact:
Extenuating Circumstance Appeal Committee, extenuating.circumstance@ccd.edu