Complaint Filing Procedure for Students Outside of Colorado

As of July 1, 2011, all colleges must provide students with contact information for filing complaints in each state, including states in which students are enrolled in online courses. Please see below for the information to file a student complaint with the appropriate accrediting body.

State Link to Agency Phone
Alabama Alabama Commission on Higher Education
Link not found for complaint process. General link provided.
334.242.1998
Alaska Alaska Commission on Postsecondary Education
Link not found for complaint process. General link provided.
800.441.2962
Arizona Arizona State Board for Private Postsecondary Education 602.542.5709
Arkansas Arkansas Department of Higher Education 501.371.2000
California Bureau for Private Postsecondary Education 916.431.6959 or 888.370.7589
Colorado Colorado Department of Higher Education 303.866.2723
Connecticut State of Connecticut Department of Higher Education
Forms are available.
860.947.1800
Delaware Delaware Department of Education
Link not found for complaint process. General link provided.
302.735.4120 or 800.292.7935

District of Columbia
Office of the State Superintendent of Education 202.727.6436
Florida Florida Department of Education 888.224.6684 or 850.245.3200
Georgia Georgia Department of Education 404.656.2800 or 800.311.3627
Hawaii Office of Consumer Protection Department of Commerce and Consumer Affairs 808.586.2630
Idaho Idaho State Department of Education 800.432.4601 or 208.332.6800
Illinois This website requests complaints be directed back to the institution.
Use institutional Ombudsman / Dean / Department Head / Provost.
217.782.2551
Indiana Indiana Commission for Higher Education 317.464.4400
Iowa Iowa College Student Aid Commission 877.272.4456
Kansas Kansas Board of Regents 785.296.4917
Kentucky Kentucky Department of Education 502.564.2002 or 866.538.7435
Louisiana Louisiana Board of Regents
Link not found for complaint process. General link provided.
225.342.4253
Maine Maine Department of Education
Link not found for complaint process. General link provided.
207.624.6600
Maryland Maryland Higher Education Commission
Link not found for complaint process. General link provided.
410.767.3301 or 800.974.0203
Massachusetts Massachusetts Department of Education 617.994.6950
Michigan Michigan Department of Education 517.373.3324
Minnesota Minnesota Office of Higher Education 651.642.0567 or 800.657.3866
Mississippi Mississippi Commission on College Accreditation
Link not found for complaint process. General link provided.
601.432.6372
Missouri While the Missouri Department of Higher Education does require students to pursue resolution through institutional processes—which are required as part of the licensure standards—the department does maintain a process for the review of student complaints at licensed schools.
Information about that process is not currently available from the department's website but is distributed to students upon request.
800.473.6757
Montana Montana University System
Link not found for complaint process. General link provided.
406.444.6570
Nebraska Nebraska Department of Education
Not available online.
402.471.2295
Nevada Commission on Postsecondary Education 702.486.7330
New Hampshire New Hampshire Department of Education
Complaints regarding non-compliance with agency New Hampshire Code of Administrative Rules. Made to Executive Director of the Commission.
603.271.3494
New Jersey State of New Jersey Higher Education
Link not found for complaint process. General link provided.
609.292.4310
New Mexico New Mexico Higher Education Department
Link not found for complaint process. General link provided.
505.476.8400
New York New York State Education Department 518.474.2593
North Carolina If the complaint cannot be resolved after exhausting the institution's grievance procedure, the student may file a complaint with the following office: Post-Secondary Education Complaints, c/o Assistant Director of Licensure and Workforce Studies, University of North Carolina General Administration, 910 Raleigh Road, Chapel Hill, NC 27515.
The student may contact UNC General Administration for further details.
919.962.4558
North Dakota Department of Career and Technical Education
Link not found for complaint process. General link provided.
701.328.3180
Ohio Ohio Department of Education
Not available online.
614.995.1545 or 877.644.6338
Oklahoma Oklahoma State Regents for Higher Education
Link not found for complaint process. General link provided.
405.225.9100
Oregon Oregon Department of Education
Not available online.
503.947.5600
Pennsylvania Pennsylvania Department of Education
Link not found for complaint process. General link provided.
717.783.6788
Puerto Rico For IHEs' go to PRCHE - Chapter XIII: COMPLAINTS - Article 87 - Page Number 113
For other postsecondary non degree granting go to PRGEC - Article 3.4 (in Spanish): Education Commission of the States
303.299.3636
Rhode Island Rhode Island Board of Governors of Higher Education
Link not found for complaint process. General link provided.
401.456.6000
South Carolina South Carolina Commission on Higher Education 803.737.2260
South Dakota South Dakota Board of Regents
Link not found for complaint process. General link provided.
605.773.3455
Tennessee Tennessee Higher Education Commission
Link not found for complaint process. General link provided.
615.741.3605
Texas Texas Higher Education Coordinating Board
Link not found for complaint process. General link provided.
512.427.6101
Utah Utah Division of Consumer Protection 801.530.6601 or 800.721.SAFE
Vermont State of Vermont Department of Education 802.828.5101
Virginia State Council of Higher Education for Virginia 804.371.2285
Washington Washington Higher Education Coordinating Board 360.753.7800
West Virginia West Virginia Higher Education Policy Commission
Link not found for complaint process. General link provided.
304.558.2101
Wisconsin State of Wisconsin Educational Approval Board 608.266.1996
Wyoming Wyoming Department of Education 307.777.6210